Last updated: July 4, 2025
This Privacy Policy describes how Littpopo (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from
littpopo.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” means anyone who uses our Services, whether you're a customer, site visitor, or anyone interacting with Littpopo.
By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use the Services.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or for legal or regulatory reasons. The updated version will be posted on the Site with the “Last updated” date. We encourage you to review this policy periodically.
We collect personal information from a variety of sources to provide and improve our Services. This may include:
- Communicating with you
- Processing orders and payments
- Providing customer support
- Complying with legal obligations
- Protecting our rights and those of our users
The types of personal information we collect depend on how you interact with us. Examples include:
- Contact details (name, address, email address, phone number)
- Order and payment information (billing address, shipping address, transaction history, payment method details)
- Account information (username, password, security questions)
- Shopping history (e.g., items purchased, browsing records, wishlist contents)
- Customer support messages (inquiries, feedback, or complaints)
You may choose not to provide some information, but this may limit your ability to use certain features (e.g., placing orders or creating an account).
We automatically collect certain information through cookies and similar technologies when you use our Services. This may include:
- Device and browser information (model, operating system, browser type)
- IP address
- Usage data (pages visited, time spent on pages, links clicked, search queries)
- Network and connection details (internet service provider, connection type)
We may also receive personal information about you from:
- Service providers such as payment processors and shipping partners
- Vendors supporting our Site (e.g., Shopify)
- Advertising and marketing partners
We treat such information in accordance with this Privacy Policy.
We use personal information for purposes such as:
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Providing and improving Services: To process orders, arrange shipping, facilitate returns, maintain accounts, and optimize the overall user experience.
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Marketing and advertising: To send promotional communications (email, SMS, postal mail) where you have consented, and tailor advertising to your interests on our Site and other platforms.
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Security and fraud prevention: To detect, investigate, or act against potential fraud, unauthorized access, or misuse of our Services.
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Customer support and communication: To respond to inquiries, resolve issues, and maintain our business relationship with you.
We use cookies, web beacons, and similar technologies to operate and improve our Site, remember your preferences, and analyze usage. These technologies help us:
- Ensure basic functionality (e.g., maintaining login status, saving items in your cart).
- Analyze how users interact with our Site to improve design and content.
- Personalize your experience (e.g., showing products relevant to your browsing history).
You can manage cookies via your browser settings (e.g., blocking or deleting cookies). Note that blocking cookies may affect your experience or limit certain Site functionality.
We may share your personal information with third parties only to the extent necessary to achieve the purposes stated in this Privacy Policy, and we require these parties to protect your information and use it solely for the services they provide to us. Recipients may include:
- Service providers (IT support, payment processing, shipping, analytics, customer service).
- Business and marketing partners, including Shopify.
- Our affiliates, where relevant for business operations.
- Legal or regulatory authorities, when required to comply with laws, court orders, or government requests.
- Third parties in connection with business transactions (e.g., mergers, acquisitions, or asset sales), where such information may be transferred as part of the transaction.
We do not use or disclose sensitive personal information to infer characteristics about you.
If you submit reviews, comments, or other content in public areas of the Services (e.g., product review sections), this information will be publicly accessible. We do not control how others may use this information, so please exercise caution when sharing personal details in public content.
Our Site may link to external sites not operated by us. We are not responsible for their privacy or security practices. We recommend reviewing their privacy policies before providing any personal information.
Littpopo is designed for general use by all age groups, with no specific focus on children. We do not target children as a primary user group, nor do we intentionally collect personal information from children without verifiable parental consent where required by applicable laws.
If you believe that a child has provided us with personal information without parental consent, please contact us immediately, and we will take prompt steps to delete such information.
We take reasonable technical and organizational steps to protect your personal information from unauthorized access, loss, or misuse (e.g., encryption, secure server storage). However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected (e.g., order records are retained for 7 years to comply with tax laws) or as required by applicable laws. When information is no longer needed, we will delete or anonymize it.
Depending on your location, you may have rights such as:
- Access to the personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of your information (where we no longer need it for legal or business purposes).
- Portability of your data (receiving a copy in a structured, machine-readable format).
- Restriction or objection to certain processing of your information.
- Withdrawal of consent (where processing is based on your consent), without affecting the lawfulness of prior processing.
- Managing communication preferences (e.g., unsubscribing from marketing emails).
To exercise these rights, contact us via the details in the “Contact Us” section below, or use account settings (if applicable) to manage preferences (e.g., clicking “unsubscribe” in marketing emails). We may verify your identity before fulfilling requests to protect your information.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Team:
- 📧 Email: Support@littpopo.com
- 📍 Address: Attention: Privacy Team, No.185 G/F, Hang Wai Ind. Centre, No.6 Kin Tai St., Tuen Mun, N.T.
We will respond to your request within 30 days of receipt.
This Privacy Policy is governed by the laws of [Insert jurisdiction, e.g., Hong Kong Special Administrative Region], without regard to conflict of law principles.
